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Tuesday, December 14, 2010

ID Scanner - Company Background Requirements

When purchasing and ID Checker look at the ID Scanner features and just as important, investigate who is selling it to you.  Here is an ID Scanner story which should make the point.  A liquor store in Massachusetts purchased the scanner from a small reseller, who was quite familiar with checking drivers licenses and age verification, but did not actually make the hardware or write the software.  He was dependent on several companies, one a software company, another the manufacturer of the point of sale terminal, and one a drivers license reader company.  This solution worked until Massachusetts came out with a new drivers license.  At that point, the software needed an update to read the new license and that's when things fell apart.  The reseller was unable to get new software for several months and when finally available, his attempts to install the new software erased the old software, but he was unable to install the new software.  So now the liquor store has a system that is useless and ended up buying a CounterTop ID Scanner from a total solution company.

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